WiniGreat Terms and Conditions

Welcome to WiniGreat. These Terms and Conditions govern your use of our casino, winigreat.com, and all games, bonuses and services we provide. By creating an account, you agree to be bound by these terms in full. If you do not agree with any part of this document, you must not use our website or register for a WiniGreat casino account.

1. Our Company and Licensing

WiniGreat is owned and operated by VINNIGREAT LIMITED, registration number 139105, Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH 96960. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-202607054-FI2, type B2C, status Valid. Our affiliate programme operates separately under wgaffiate.com. If you wish to escalate a complaint, you may contact the licensing body directly or make use of an approved Alternative Dispute Resolution service.

2. Eligibility and Account Registration

To open an online casino WiniGreat account, you must provide your e-mail address, username, password, full legal name, date of birth and residential address. We allow only one account per player. Once registered, the e-mail address attached to your profile cannot be changed by you; only our support team can amend it on your behalf. Before approving any withdrawal, we require full KYC verification, including proof of identity and a proof of address dated within the last three months. Where you have deposited by card, we may also ask for images of the front and back of the card, with the middle digits obscured.

Who May Not Register

You must be of the legal gambling age in your jurisdiction
You must not hold more than one WiniGreat casino profile
You must provide accurate, truthful information during registration

3. Deposits, Withdrawals and Currencies

We accept CAD, EUR and BTC as supported currencies, with CAD set as the default wallet for Canadian players. Our BTC wallet can store a balance, but we do not currently list any payment method to fund it directly. The minimum deposit across all four of our payment methods is 20 CAD, and the minimum withdrawal is likewise 20 CAD. We offer Interac, with limits from 20 to 500 CAD, alongside Visa, Mastercard, Apple Pay and Google Pay, each supporting deposits and withdrawals from 20 up to 3,000 CAD. All transactions are processed instantly through our INSTANT PAY cashier, and we do not charge a casino fee on any method.

Our published cash-out time averages around 7 to 8 minutes. Where a transaction requires manual review, we complete this within 24 to 48 hours. We may hold any withdrawal until your KYC checks are finished. The maximum payout we permit from any single bonus promotion is 10,000 CAD, and VIP members at WiniGreat receive increased withdrawal limits along with faster processing.

4. Bonuses and Promotions

When you join WiniGreat, our welcome package spans your first three deposits, each requiring a minimum of 30 CAD and selection in your Wallet before you deposit. We reward your first deposit with 125% up to 300 CAD plus 150 free spins, your second with 150% up to 300 CAD plus 90 free spins, and your third with 125% up to 500 CAD plus 100 free spins. Free spins are valued at a fixed 0.20 CAD per spin and are released in daily batches. All welcome bonus funds and associated free spin winnings carry a 40x wagering requirement, to be completed within 4 days of activation, and the maximum withdrawal is capped at 5 times your deposit amount.

We also run a full calendar of weekly offers, including Monday Coffee, Wednesday Magic, Friday Chill, Saturday Night and Sunday Relax, all requiring a minimum of three prior deposits and wagered at 40x within our Bonus Wagering category. Weekly cashback is credited every Friday at 13:00 UTC. We run a Loyalty Program awarding one point for every 0.20 CAD wagered in real or bonus play, along with a 16-level VIP Program grouped into leagues from Sapphire through to King Lion, each offering increasing cashback, dedicated VIP managers and real-world rewards. Full details of every WiniGreat casino bonus, including minimum deposits, maximum cashout caps and expiry periods, are set out on our dedicated promotions pages, and the English version of our Bonus Terms always prevails over any translation.

General Bonus Conditions

Progressive jackpot slots are excluded from all bonus play and contribute 0% towards wagering
Slots generally contribute 100% towards wagering, while Live Casino, Roulette, Blackjack and Video Poker contribute 10%
We reserve the right to void bonuses obtained through minimal-risk or risk-free wagering patterns
We may remove any bonus, deposit or winnings where irregular play is detected

5. Games and Providers

We offer a library of 11,976 games sourced from 76 providers, including KA Gaming, Hacksaw Gaming, Spinomenal, Pragmatic Play, Play'n GO, NetEnt, Nolimit City and many others. Our Live Casino, powered mainly by Evolution Gaming and Pragmatic Play Live, features Roulette, Blackjack, Baccarat, Game Shows, Dice and Poker tables. For players exploring WiniGreat slots, we provide Megaways, Hold & Win, Bonus Buy and classic titles, many with demo mode available. Our sportsbook, powered by Turbo Sportsbook, covers 37 sports and esports disciplines with pre-match and live markets, including strong coverage of the NHL, OHL and WHL for our Canadian audience.

We make reasonable efforts to ensure fair outcomes across all WiniGreat casino games, but our support team cannot alter game results or RTP values, remove wagering requirements except where a clear error occurred, or reverse confirmed losses.

6. Account Security and Access

We support desktop web, mobile web and a dedicated WiniGreat application with separate PC and mobile installers, offering two-factor authentication through an authenticator app. You are responsible for keeping your login credentials confidential. If you receive an Access Denied message, this is typically linked to VPN or proxy use; we recommend disabling any VPN and logging in from a standard connection. We may suspend or close any account suspected of fraud, collusion or breach of these terms.

7. Customer Support

Our team is available 24/7 through live chat and e-mail at [email protected], and we maintain a detailed FAQ section to help you find answers quickly. We communicate in English, and while we aim to resolve every query promptly, our support agents cannot change game outcomes, waive wagering requirements without clear cause, or reverse settled losses.

8. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We encourage you to review this page periodically. Continued use of your WiniGreat login and account after any update constitutes your acceptance of the revised terms. If you have any questions regarding these terms, you are welcome to contact our support team at any time.